21 April 2026
Privacy & Protection
At Incasa Consulting Ltd., we believe in the dignity of your data. This policy outlines how we protect your personal information with the same care that defines our coaching and retreats. We are committed to transparency, security, and respect for your rights under the UK GDPR and Data Protection Act 2018.
What We Collect
Last updated: 21 April 2026
Website Visitors
We collect technical data such as IP addresses and browser types via cookies and analytics to understand how you interact with our digital spaces, ensuring a high-end, seamless user experience.
Enquiries & Newsletters
When you reach out or subscribe, we collect your name and email address. We use this to provide information about our services and share transformation insights through our Unapologetic movement.
Events & Retreats
To ensure your safety during immersive retreats, we collect health information, dietary requirements, and emergency contact details. This sensitive data is handled with the utmost care and sensitivity.
Payments
Financial transactions are processed through secure third-party platforms. We collect billing details and transaction history but do not store your full card information on our systems.
Coaching Notes & Safeguarding
As part of our commitment to your transformation, I keep confidential coaching notes. In exceptional circumstances where there is a risk of harm, we may process data for safeguarding purposes in accordance with UK law.
Why We Process Your Data
We only use your information when the law allows us to. Most commonly, we use your data to provide our coaching services, keep you updated on upcoming retreats, and ensure our events are safe and tailored to your needs.
Our processing is based on the UK GDPR and Data Protection Act 2018. We rely on performance of a contract (coaching), legal obligations (safeguarding), and your explicit consent (newsletter and health data) as our primary legal bases.
Who We Share Your Data With
We only share your information when it is essential to provide our services, run our business, or comply with legal obligations. We never sell your personal data.
Payment Processors
We use secure providers such as Wix, Stripe and PayPal to handle transactions. We do not store your full credit card details on our own systems.
Event Platforms
For retreats and workshops, data is shared with venues and partner faciitators to manage your safe attendance and dietary requirements.
Professional Advisers
Sharing with accountants, legal counsel, and insurers is occasionally necessary to protect our business and comply with UK law.
Empowering Your Data Rights
Under the UK GDPR and Data Protection Act 2018, you have significant rights over your personal data that we respect and uphold. These include:
- Right of Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: Ask us to correct information you think is inaccurate.
- Right to Erasure: You can ask us to delete your personal data in certain circumstances.
- Right to Restriction: You can ask us to restrict the processing of your personal information.
- Right to Object: You have the right to object to us processing your personal data.
- Right to Portability: You can ask that we transfer the information you gave us.
- Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.
We will respond to any request within one month. To exercise these rights, please contact us at team@annaliehowling.com.
How to Contact Us
team@annaliehowling.com
Cobham, Surrey, United Kingdom
If you have any concerns about our use of your personal information, you can make a complaint to us at the email above. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.